Terms and Conditions

Welcome to the official portal of Aasiya Multispeciality Hospital. By accessing this website or using our online appointment booking system, you agree to comply with and be bound by the following terms and conditions.

1. Online Appointment Booking

• Purpose of Booking: Submitting an appointment request on our website reserves a priority consultation window with your selected specialist doctor.
• Verification & Token: A booking is finalized once our reception verifies your submitted details and booking token. You will receive confirmation via SMS or WhatsApp with an appointment reference code.
• Hospital Timing & Schedule: While we endeavor to honor scheduled consultation times strictly, medical emergencies, critical inpatient admissions, or ongoing emergency surgeries take clinical precedence. If a doctor is delayed due to an emergency, our reception staff will inform you immediately and offer the next available slot.

2. Patient Responsibilities at Check-in

• Reporting Time: Patients are advised to arrive at the hospital reception 15 minutes prior to the scheduled consultation time to complete physical check-in and basic vitals triage.
• Accurate Information: Patients or their guardians must provide genuine, accurate demographic and contact information. Falsification of patient identity is prohibited and may delay care.
• Medical Records: Please bring relevant past medical history, previous prescription slips, discharge summaries, and recent diagnostic test reports (blood tests, imaging, etc.) to assist the doctor during evaluation.

3. Consultation Fees & Payment

• The online booking fee serves as an advance token toward your outpatient consultation with the designated specialist.
• Any diagnostic investigations, pharmacy charges, laboratory tests, minor surgical procedures, or hospital admissions prescribed during the consultation are billed separately at hospital counter rates.
• All digital payments must be made to the hospital's verified UPI account or billing desk. The hospital is not responsible for payments made to unverified personal accounts not listed on this portal.

4. Medical Advice Disclaimer

Information provided on this website (including articles, blogs, department descriptions, and FAQs) is for general educational and informational awareness only. It does not constitute individual medical diagnosis, prognosis, or clinical treatment advice. Always seek the advice of a qualified physician for personal medical conditions.

5. Code of Conduct on Hospital Premises

To maintain a safe, healing environment for patients, visitors, and clinical staff:

• Verbal abuse, harassment, or physical aggression toward doctors, nurses, or hospital support staff will not be tolerated and may lead to police reporting under the Medical Protection Act.
• Smoking, consumption of tobacco/pan masala, and consumption of alcohol are strictly prohibited across the hospital campus.
• Please maintain silence in and around the Intensive Care Unit (ICU), Neonatal ICU (NICU), and inpatient ward corridors.

6. Governing Law & Jurisdiction

These Terms and Conditions and any disputes arising out of or related to hospital services, online bookings, or this website shall be governed by and construed in accordance with the laws of India. Courts situated in Azamgarh, Uttar Pradesh, shall have exclusive jurisdiction over all matters.

7. Contact Information

For questions regarding these terms, consultation bookings, or hospital policies: